Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
friendly staff
great location
noise issues
limited breakfast options
8.0/10
Great
Rooms
7.8
Location
9.0
Service
8.8
Dining
6.8
Guest reviews
8.0/10
based on 6 reviews
9.3
9.3/10 based on 2634 reviews
Joe
United Kingdom,
April
2024
8.2/10
I had a wonderful stay at the hotel, enjoying the peaceful location away from the city buzz yet close to local amenities. The rooms were spacious and clean, offering beautiful views. The service was friendly and accommodating, although some staff could improve their English skills. The dining options were good, but could be enhanced to match other premium hotels. The surrounding area was perfect, with a variety of restaurants and shops nearby.
Rooms
9.0
The rooms were very spacious and lovely, providing beautiful views and a clean environment.
Service
8.0
The service was very friendly and professional, although some staff members could benefit from improving their English skills.
Location
9.0
The location was excellent, with nearby shopping malls, outstanding restaurants, and cafes to suit all tastes.
Dining
7.0
The dining experience was good, but there is room for improvement to match other 5-star hotels in the area.
Facilities
8.0
The hotel facilities were satisfying, offering everything needed for a comfortable stay.
Bobby
United Kingdom,
February
2024
8.0/10
The hotel is situated away from the hustle and bustle in a quiet area, offering a nice location next to the vadistanbul mall. The rooms were almost well-arranged but had a lingering smell of smoke, particularly noticeable on the bed sheets. The service was excellent, ensuring a maximum enjoyable stay, and the staff were friendly and respectful.
Rooms
7.0
The rooms were almost well-arranged but had a smell of smoke, especially on the bed sheets.
Service
9.0
The service made sure we had a great stay, and the staff were excellent, friendly, and respectful.
Location
9.0
The location is great, just next to vadistanbul mall in a quiet area away from the crowded parts of Istanbul.
Dining
7.0
The dining options were varied and tasty, especially recommended by Niyazi, Mert, and Gutten. However, the hot breakfast selection was a bit poor compared to other 5-star hotels.
Facilities
8.0
The hotel offers a pleasant stay with facilities like housekeeping and laundry services.
Taylor
United States,
December
2023
7.4/10
The hotel is located near Vadistanbul mall, surrounded by many shops, restaurants, and cafes. The rooms are spacious and new, although lacking a seating area and requiring better cleaning service upon arrival. The service, particularly Mr Quzhan's friendliness, was exceptional with prompt responses. The location offers a peaceful setting by green landscapes, perfect for a relaxing stay.
Rooms
7.0
The rooms are clean and new, although expected a seating area and better cleaning service upon our arrival.
Service
9.0
The service, especially from Mr Quzhan, was professional and friendly with speedy responses.
Location
9.0
The hotel is excellently situated near Vadistanbul mall, offering easy access to shops, restaurants, and cafes, in a quiet and green area.
Dining
5.0
The dining experience, including staff members Niyazi, Mert, and Gutten, was not considered worth the money paid, with room for improvement, especially being in Istanbul.
Facilities
7.0
The hotel facilities were sufficient, with room for enhancement to meet guests' expectations.
Joan
United States,
October
2023
8.2/10
I had a lovely stay at the hotel, away from the hustle and bustle yet conveniently close to local restaurants and shops. The rooms were comfortable, spacious, and offered amazing views, though some noise was a minor issue. The staff was incredibly helpful and friendly, especially Amina, making our stay truly memorable. The location was perfect for exploring, with a mall nearby and various dining options. The dining experience was good but could have more variety. Overall, a great value for a pleasant stay.
Rooms
8.0
The rooms were elegant, large, and had nice modern interiors. They managed to move us to a separate room when noise became a bother.
Service
9.0
The staff, including Cem, Emrah, Dornk, and Canbert, were all very customer-oriented, friendly, and made our stay special. Special thanks to Mr Onur Arslan for ensuring a comfortable experience.
Location
9.0
The hotel's location was fantastic, close to a mall, restaurants, cafes, and services, making it ideal for those seeking a non-crowded area with easy access to amenities.
Dining
7.0
The dining experience was satisfactory with welcoming and helpful staff, though the breakfast could offer more variety compared to other hotels.
Facilities
8.0
The hotel offers a range of facilities like room service, car hire, and more, contributing to a comfortable stay.
friendly staff
noise issues
James
United States,
August
2023
8.4/10
I had a lovely stay at the hotel, nestled in front of the forest, offering comfortable and clean rooms with a very cozy bed. Although there was some noise issue initially, the staff promptly relocated us to a quieter room. The service was exceptional, especially from Oguzhan Yayla and Ilayda, who were welcoming, caring, and customer-oriented. The location was ideal, being a bit far from the center but close to the vibrant Vadistanbul area with plenty of dining and shopping options. The dining experience was satisfactory, with delicious dishes, although more variety for breakfast could enhance the experience. Overall, a great value for money with impressive facilities.
Rooms
8.0
The rooms are so comfortable, clean, and the bed is very cozy. A bit noisy initially, but they managed to move us to a separate room.
Service
9.0
The service was perfect, especially from Oguzhan Yayla and Ilayda. The staff was friendly, welcoming, and very customer-oriented.
Location
9.0
The hotel offers a peaceful and excellent location, away from the crowded areas, close to Vadistanbul mall, shops, and various restaurants.
Dining
7.0
The dining was excellent with delicious dishes. However, a more diverse breakfast selection could be an improvement.
Facilities
9.0
The facilities provided were impressive.
friendly staff
noisy rooms
Graham
United Kingdom,
May
2023
8.4/10
I had a lovely stay at the hotel! The location was perfect, away from the hustle and bustle but still within reach of local amenities. The rooms were clean, spacious, and offered great views. The service, especially from Oguzhan Yayla and Ilayda, was exceptional. The dining options were varied and tasty, though not the typical 5-star experience. Overall, a great value for money choice.
Rooms
8.0
The room I stayed in was big, clean, and had a great view.
Service
9.0
The service was impeccable, especially with the staff going out of their way to assist me. The location was excellent.
Location
9.0
I loved the location next to the mall, connected to the metro, with easy access to restaurants and coffee shops. It was quiet and away from the busy areas of Istanbul.
Dining
8.0
I found the dining experience to be excellent with a range of delicious dishes to choose from.
Facilities
8.0
The facilities were great, offering everything I needed during my stay.